For Medicare brokerages
Stop silent Medicare churn from eating your book.
ArmoCare Hub is the AI retention ops platform built inside a Medicare brokerage to keep your book renewing year after year. We answer every client call, catch silent plan changes in days, and protect your highest-commission contracts automatically.
Built and battle-tested inside a Medicare brokerage before opening to peers.
The problem
The real cost of silent disenrollments.
Most brokerages don't find out a client switched plans until commissions stop coming in. By then it's too late. The client has been confused for months. They blame you. They tell their family.
You lose the lifetime commission. You lose the referrals that client would have sent. Your team burns out chasing fires they could have prevented.
- A 5% silent-churn drag on a 3,000-life book costs you about 150 contracts a year. Compounded over 5 years, that's a six-figure leak.
- AEP doesn't fix it. By the time you call, they've already moved.
- Hiring more humans to keep up with service is the most expensive way to retain a book.
The mechanism
How ArmoCare Hub plugs every leak.
24/7 AI voice agent
Every client call gets answered. Day or night. The AI verifies identity, handles routine questions, and warm-transfers the urgent ones to the right human on your team. No voicemail. No abandoned calls.
Proactive enrollment monitoring
Automatic plan-status checks run in the background. Silent changes get flagged within days, not at AEP. Your team gets a task queue of who to call before the commission disappears.
High-value contract protection
C-SNP and D-SNP verification chase runs on autopilot. SSBCI benefit reminders go out on schedule. The contracts that pay you the most don't slip through the cracks.
What you actually get.
Three outcomes, every feature mapped to one of them.
Every client feels seen
Outcome: clients don't leave because they feel forgotten.
- One named agent per client. Same person every time.
- Unified inbox: SMS, email, voicemail, fax, postcards in one view.
- Branded vCard so your number lives in their phone forever.
- AI voice agent that recognizes the caller and personalizes the greeting.
Compliance-safe at scale
Outcome: you grow without growing your compliance risk.
- Every outbound message routes through FMO-approved templates.
- Automatic per-contact rate caps. No client gets spammed.
- Auto-pause kill switches on every channel.
- Full audit trail on every send, call, and recording.
Leadership visibility
Outcome: you see problems before they become churn.
- At-risk client dashboard. Who's about to disenroll, ranked.
- Open verification queue across the whole agency.
- Recent plan-status changes pulled in automatically.
- Per-agent performance: response time, retention, book health.
Proof
We built it for our own Medicare book first.
Every feature here was built because we needed it. Every number below comes from our own book, measured the same way we'd ask you to measure yours.
82%
Year-over-year retention
On 1,400+ active Medicare enrollments. Up from 67% the year before automation.
11 days
Median time to catch silent plan changes
Down from “next AEP” before automated CMS checks ran 3× a week.
94%
Inbound calls answered live or by AI
Live agents during business hours. AI assistant outside, then warm-transfers when needed.
“I actually got a call from your office before I even knew my plan changed.”
Armo Medicare client, 2026
Who this is for. And who it's not.
For you if
- ✓You run a Medicare brokerage with a real book to protect.
- ✓You care more about retention than the next quick lead.
- ✓You're ready to standardize how every client gets serviced.
- ✓You want software built by people who live your problems daily.
Not for you if
- ✗You're a one-off producer chasing the next lead source.
- ✗You don't want to standardize any client communication.
- ✗You're not comfortable working with a peer brokerage.
- ✗You expect a generic CRM you'll bend to fit Medicare.
Direct talk
Built by a Medicare brokerage, not software tourists.
Yes, we run an active Medicare brokerage. We built ArmoCare Hub because our own book was leaking commissions and our team was drowning in service work.
Your data is your asset. We don't market to your clients. We don't cross-sell your book. We'll sign a non-solicit on every Medicare life you bring to the platform.
If you're not comfortable working with a peer brokerage, we're not a fit. If you want software built by people who live your problems daily, we might be the only fit.
Founding cohort
Become a Founding Brokerage.
We're opening ArmoCare Hub to a small group of Medicare brokerages before Q4 2026. Founding brokerages get:
- ✓Priority onboarding. We migrate your book, configure your templates, train your team.
- ✓Locked-in charter pricing. Your rate at Q4 2026 is your rate, period.
- ✓Direct input into the roadmap. The features your book needs, prioritized.
- ✓Recorded product walkthrough and our internal retention case study, sent immediately after you apply.
Pricing is based on active Medicare lives under management, not seats. Founding brokerages get charter rates and full pricing transparency before go-live. No invoices until your book is running on ArmoCare Hub.
Apply for access
Tell us about your book. We'll send the case study and walk through fit on a 30-minute call.